Privacy Policy
Last updated 18 September 2026
What we collect
When you make a booking enquiry or reservation, we collect the information you provide directly — name, contact details, stay dates, guest count, and any message content sent via the booking form or WhatsApp. Payment card details are handled entirely by Paystack, our payment processor; we never see or store your card number. If you sign up for wind alerts or tick the marketing checkbox at checkout, we also collect your email address (and name, if given) specifically for that purpose.
How we use it
Booking details are used to manage your reservation and communicate with you about your stay. If you've explicitly opted in — via the wind-alerts signup form or the checkout marketing checkbox — we'll also send occasional wind-condition or availability emails; every one of those includes a one-click unsubscribe link, and you can withdraw consent at any time. We do not sell or rent your information to third parties.
Analytics & advertising
With your consent (see the cookie banner on first visit), we use Google Analytics (GA4) and Microsoft Clarity to understand site traffic and behaviour, and the Meta Pixel and Google Ads tag to measure ad performance and build remarketing audiences — for example, showing you a SeasTheDay ad after you visit this site. None of these run before you accept the cookie banner, and you can decline or withdraw consent at any time; your browsing is not linked to a booking unless you go on to make one.
Third parties
We share booking details with Paystack (to process payment) and, where relevant, with our channel-management tools that keep availability in sync across Airbnb, Booking.com, and LekkeSlaap. Subscriber emails are stored in our own database and are not shared with any ad platform directly. Each provider named on this page has its own privacy policy governing how it handles data.
Your rights
You can ask us at any time to see, correct, or delete the personal information we hold about you by messaging us on WhatsApp or email, or by using the unsubscribe link in any marketing email you received from us. We retain booking records only as long as reasonably necessary for accounting and legal purposes, and subscriber records until you unsubscribe or ask us to delete them.